24th National Conference on e-Governance concludes at Hyderabad

The 24th National Conference on e-Governance 2021 successfully concluded in Hyderabad on Saturday.

The conference concluded with the adoption of the “Hyderabad Declaration” on e-governance after intensive deliberations during the sessions held over two days, reports PIB Delhi.

Organizers of the Conference

The conference was organized by the Department of Administrative Reforms & Public Grievances (DAPRG), Ministry of Personnel, Public Grievances & Pensions, and Ministry of Electronics & Information Technology (MeitY), Government of India in collaboration with the Government of Telangana during 7-8 January 2022.

Next-generation Administrative Reforms

The theme of this Conference was “India’s Techade: Digital Governance in a Post Pandemic World”.

The conference also held discussions on six sub-themes that included the AatmaNirbhar Bharat: Universalization of Public Services; Innovation- Platformization, Emerging Technologies; Ease of living through Technology Interventions for Good Governance; Government Process Re-engineering and Citizen’s participation in Government Processes; and India’s Techade – Digital Economy (Digital Payments – Building Citizen’s Confidence).

The conference deliberations focused on the Prime Minister’s clarion call for the adoption of Next Generation Administrative Reforms for bringing citizens and government closer as India celebrates its 75^th year of Independence as Azaadi ka Amrit Mahotsav.

Hyderabad Declaration on E-Governance

The Conference has unanimously adopted the Hyderabad declaration outlined below after intensive deliberations during the sessions held over two days.

Some highlights of the Hyderabad Declaration include the following:

• To bring citizens and the government closer through digital platforms.
• Transform citizen services through the use of technology by leveraging the artifacts of India Stack that include Aadhaar, UPI, DigiLocker, UMANG, e-Sign, and consent framework.
• Fast track the implementation of the national-level public digital platforms in key social sectors viz. Health, Education, Agriculture, etc by adopting open interoperable architecture for joined-up connected services.
• Operationalize the data governance framework to facilitate data sharing within Government entities and also make available all data on data.gov.in except for a negative list. Enable protocols for data collection, data harvesting, data privacy, data anonymization, data security, and data preservation that can help build a data economy.
• Foster responsible use of emerging technology such as Artificial Intelligence, Machine Learning, Blockchain, 5G, Augmented Reality, Virtual Reality, etc for Social Empowerment.
• Make India the global hub for emerging technology through the creation of a large pool of skilled resources in futuristic technologies.
• Ensure resilient government infrastructure with robust technological solutions to withstand pandemic-like disruptions.
• Foster a spirit of research and development and process reengineering in ongoing government services
• Uplift good governance to a higher level through healthy competition among states and UTs and among Central Ministries through benchmarking services.
• NeSDA 2021 is to be adopted in collaboration with MeITY for improving the e-Governance landscape.
• Integration of all State/District portals with CPGRAMS for seamless Redressal of Public Grievances
• Replication of awarded projects under the National Awards for e-Governance 2020 – 21 and their nomination for dissemination of best practices through regional conferences
• Adoption of e-office version 7.0 in all ministries and departments
• Use technology for propagating end to end service delivery without human interference to the citizen at the grass-root level
• Make “digital” the primary aspect of government service design and delivery and provide the requisite infrastructure to achieve that.